WHAT ON EARTH IS DECIEM?
Known as “The Abnormal Beauty Company”, DECIEM is the parent company of The Ordinary, NIOD, and other beauty brands & is an industry disruptor with a science first approach to innovation. DECIEM was Co-Founded in 2013 by the late Brandon Truaxe, a visionary who set out to change the beauty industry through authenticity and transparency. He developed DECIEM to be a happy family (of people and beauty brands), rooted in kindness, creativity, diversity, and respect, alongside Co-Founder Nicola Kilner.
We are growing rapidly, and we’re looking for someone who shares this vision and wants to grow with us!
WHAT WE’RE LOOKING FOR
Are you ready to shape the future of beauty retail across Europe?
We’re looking for a strategic, organized, and relationship-driven superstar to lead growth and excellence with our amazing retail partners. From sales and distribution to marketing alignment and business insights, you’ll be at the heart of expanding our brand’s presence and impact – all while keeping things beautifully on-brand.
Strong Asset: 3+ years of relevant work experience (beauty industry is a plus) in sales account management, brand, or retailer side.
- Strategic Account Management
Proven experience in managing and growing retail partnerships with a focus on sales performance, brand alignment, and execution at POS. - Multilingual Communication Skills
Fluency in French and English is ESSENTIAL! - Commercial & Data-Driven Mindset
Strong ability to analyze sell-through data, track KPIs, prepare business reviews, and translate insights into actionable strategies. - Cross-Functional & Agile Collaboration
Skilled in working with internal teams (Marketing, VM, Supply Chain, Demand Planning) and external stakeholders to drive seamless go-to-market execution. - Project Management & Operational Excellence
Detail-oriented, highly organized, and able to handle multiple projects, deadlines, and priorities across markets, always delivering with precision.
WHAT YOU’D BE DOING IN THIS ROLE
- Develop and execute growth strategies with selected European retail partners to drive efficiency, profitability, and market expansion.
- Lead retailer engagement through weekly/monthly meetings, managing agendas, recaps, and key follow-ups.
- Oversee retail distribution management, including new door openings, closures, space adjustments, and account setup.
- Coordinate with Marketing to plan co-op budgets and ensure effective execution of marketing calendars, VM strategy, and brand visibility.
- Ensure smooth communication of go-to-market tools (pricing, assortment, brand updates) and alignment of regional brand assortments with retail partners.
- Analyze and report on retail performance by collecting sell-through data, tracking KPIs, and supporting business reviews and NPD forecasting calls.
- Drive net sales targets and financial planning in collaboration with the Head of Partnerships and internal teams.
- Facilitate seamless cross-functional collaboration with EMEA marketing, design, supply chain, and demand planning to support retail execution.
- Champion brand excellence at POS, ensuring in-store execution is aligned with brand values and delivering a high-touch customer experience.
- Support ongoing operational excellence through admin coordination, stock planning, store visits, and continuous process improvements.
SKILLS AND QUALIFICATIONS NEEDED TO GET THE JOB DONE
- Strong problem-solving and negotiation skills, with a proactive ownership mindset
- Strategic and execution-focused, with excellent time management and the ability to thrive under pressure in dynamic environments
- Highly organized and detail-oriented, ensuring accuracy across all tasks
- Exceptional communication and interpersonal skills, adept at engaging with stakeholders at all levels
- Proficient in MS Office (Word, Excel, Outlook, PowerPoint)
BUILDING GROWTH TO POWER GOOD
We are a people-first company that lives by our core values to…
- 😊 Do the right thing
- 💡 Create impact
- 🌱 Respect small things
- ❤️ Care too much
- 🚀 Be the future
These values continue to guide us in all that we do. Along the way, we’ve been honoured to win some pretty incredible awards, including a CEW Achiever Award, Best Skincare Brand at Sunday Times Style Beauty Awards, and Most Popular Sustainable Brand by The Cosmetify Index Global. We’re still blushing!
SUSTAINABILITY AND SOCIAL IMPACT
DECIEM’s objective is to build growth and do good things while prioritizing people, animals, and the Earth.
Our Sustainability strategy is focused on fighting climate change, improved waste management, responsible packaging, responsible sourcing and product lifecycle, and water conservation.
In 2020, DECIEM established the Good Fund to support both large and grassroots charities in response to global events.
CREATING A HUMAN WORLD OF BEAUTY
DECIEM is committed to diversity, equity, and inclusion (DEI) by creating meaningful, measurable change in the lives of our team members and in the communities where we operate. Achieving equality is critical to DECIEM and our future. You can learn more about our DEI commitment in our open letter, "Belonging is the Destination, Change is the Journey".
DECIEM is an equal opportunity employer. We prohibit discrimination based on age, colour, disability, national origin, race, religion, sex, gender, sexual orientation, and any other legally protected class in accordance with applicable federal, provincial and local laws. We are also committed to creating and maintaining an inclusive and accessible workplace. If you are contacted to be part of our recruitment process and require accommodation, please let us know.
WANT TO JOIN US?
Thank you for reading the whole thing! If you liked what you heard, kindly send us your resume. We really appreciate your effort in applying for this position. However, only those who have been shortlisted for interviews will be contacted. <3
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